General Terms and Conditions of Sale (GTC) of PoppyDice
Article 1: General Information
Company name: PoppyDice
Legal status: Micro-enterprise
Address: 9 route de Montluc, 87500 Saint Yrieix La Perche, France
Registration number: 88816027200017
These General Terms and Conditions of Sale (GTC) govern all sales made by PoppyDice on its website. Any order implies the customer's unconditional acceptance of these GTC.
Article 2: Products
PoppyDice designs and sells epoxy resin dice for role-playing and board games. Each product is unique and may show slight variations due to its handmade nature.
The photographs and descriptions of products on the website are provided for informational purposes. While we strive for accuracy, slight differences in colors or appearance may occur.
Article 3: Orders
Orders are placed directly on the PoppyDice website.
Order validation implies the express acceptance of these GTC.
Article 4: Prices and Payment Terms
4.1 Prices
Product prices are listed in euros (€) and include all taxes (VAT included). Delivery costs are calculated and displayed before the order is confirmed.
PoppyDice reserves the right to change its prices at any time; however, the price charged will be the one in effect at the time of the order.
4.2 Payment
Accepted payment methods are:
PayPal
Stripe (credit card payment).
Payments are secured through these platforms.
Article 5: Delivery
5.1 Delivery Areas
PoppyDice delivers to France, the European Union, and internationally.
5.2 Delivery Times
Orders are shipped within 4 business days after payment confirmation. Delivery times may vary depending on the destination and the carrier.
5.3 Carrier
Orders are shipped via La Poste with tracking.
5.4 Delivery Costs and Options
Delivery costs are displayed before the order is confirmed.
Article 6: Returns and Refunds
6.1 Right of Withdrawal
In accordance with applicable legislation, the customer has a 14-day period from receipt of the order to exercise their right of withdrawal without needing to provide a reason.
6.2 Return Conditions
Products must be returned in their original condition and packaging.
Return shipping costs are the responsibility of the customer.
6.3 Refunds
Once the product has been returned and verified, a refund will be issued within 7 days using the same payment method as the original purchase.
Article 7: Warranties
Products sold by PoppyDice are covered by the legal warranties of conformity and protection against hidden defects, in accordance with Articles L.217-4 to L.217-14 of the French Consumer Code and Articles 1641 to 1649 of the French Civil Code.
Article 8: Personal Data Protection
PoppyDice collects only the information necessary to process orders (name, address, email, etc.). These data are never shared with third parties, except for delivery purposes.
No use of personal data is made for marketing or analysis purposes.
Article 9: Liability
In cases of force majeure (strikes, weather events, pandemics, etc.) or delays attributable to the carrier, PoppyDice cannot be held responsible.
Article 10: Disputes
In the event of a dispute, an amicable resolution will be sought. Customers are encouraged to contact PoppyDice directly using the contact details provided on the website.
If no agreement is reached, the competent court will be the one at the place of residence of the company (Commercial Court of Limoges).
These General Terms and Conditions of Sale are effective as of January 22, 2025. PoppyDice reserves the right to modify these GTC at any time. The new terms will apply to orders placed after their update.